🛠 技术支持

Fat Pig Pop | 感谢您的支持

欢迎来到 Fat Pig Pop 的技术支持页面。如果您在使用过程中遇到任何问题，请通过下方邮箱联系我们，我们会尽快为您解决。

联系邮箱：fatpigpop.game@gmail.com
响应时间：我们会在 3 个工作日内回复

常见问题

1. 游戏进度会保存吗？

会的。您的游戏进度、金币和设置都会自动保存在设备本地，下次打开游戏时会自动恢复。

2. 卸载游戏后进度还在吗？

卸载应用会同时清除设备上的游戏数据，进度将无法恢复。建议卸载前确认已完成当前关卡。

3. 内购没有到账怎么办？

请先确认支付是否成功。若已扣款但道具未到账，请通过邮箱联系我们，并提供购买记录截图，我们会为您补发。

4. 如何申请退款？

应用内购买由 Apple 处理，退款需通过 App Store 的退款系统申请。我们无法直接处理退款。

5. 游戏无法打开或闪退？

请尝试：重启设备、更新到最新版本 iOS、重新安装应用。若问题依旧，请邮件联系我们并描述具体现象。

联系我们

如有其他问题或建议，欢迎随时联系我们：

邮箱：fatpigpop.game@gmail.com
响应时间：3 个工作日内

🛠 Support

Fat Pig Pop | Thank you for your support

Welcome to the Fat Pig Pop support page. If you encounter any issues, please contact us via the email below and we will help you as soon as possible.

Email: fatpigpop.game@gmail.com
Response time: We aim to reply within 3 business days

FAQ

1. Is my game progress saved?

Yes. Your progress, coins, and settings are saved locally on your device and restored automatically.

2. Will my progress be kept after uninstalling?

Uninstalling the app clears local data, and progress cannot be recovered. Please make sure you've finished current levels before uninstalling.

3. I paid but didn't receive my items.

Please confirm the payment was successful. If you were charged but didn't receive items, contact us with your purchase receipt and we will re-issue them.

4. How do I request a refund?

In-app purchases are processed by Apple. Refunds must be requested through Apple's refund system.

5. The game crashes or won't open.

Try restarting your device, updating to the latest iOS, or reinstalling the app. If the issue persists, email us with details.

Contact Us

Email: fatpigpop.game@gmail.com
Response time: within 3 business days